Order Process

Car and van leasing couldn’t be easier. The Interlease seven-point process is a step by step guide for a seamless customer experience. Our customer team will offer their expert guidance throughout your journey. If you have any questions please call us on 02920 099033 or email hello@inter-lease.co.uk

1 - Choose your vehicle

Interlease have access to every make and model of car and van through our nationwide network of main dealerships. Our ability to factory order lease cars and vans means they can be built to your exact personal requirements.

2 - Establish a credit line

Leasing a vehicle is no different to any other finance agreement and all customers will require a credit check. This can be easily completed online for both personal and business lease options. We are unable to process any lease without a credit check and subsequent credit approval.

3 - Confirm the details

Once we receive your credit approval a number of important documents will be sent to you. This includes an Order Form. It is important that you check all details are 100% correct, particularly the make, model, spec, colour and interior of your chosen lease vehicle. Once signed, this form will need to be returned to Interlease.

4 - Place your order

Now we are officially ready to order your vehicle with one of our main dealerships. Whether the vehicle is in stock or a factory order, our customer team will track your order. We will provide regular updates so you know when your lease vehicle is expected to arrive.

5 - Sign your lease agreement

The Master Hire Agreement is an important leasing document. Depending on the finance funder this may be a hard copy or signed online using an e-signature. We may also require a copy of your driving license, a recent utility bill and/or bank statement to verify your identity. This process is called know your customer (KYC). We will be unable to arrange delivery of your new lease vehicle without a completed and authorised Master Hire Agreement.

6 - Cooling off period

Your cooling off period will start once you sign the Master Hire Agreement. This is a period of 14 days where you’re allowed to withdraw your order if you change your mind. The cooling off period will end 14 days from the date you sign the agreement.

N.B: The cooling off period differs for business leasing. It does not apply to limited companies. Sole traders and non-limited companies receive a five-day cooling off period.

7 - Delivery of your vehicle

Our customer team will contact you when your car or van lease vehicle is ready for delivery. We always do our best to arrange a date suitable for you. At Interlease we offer free nationwide delivery on all our leasing deals, so there are no additional costs. If you would prefer to collect from the dealership, please discuss with our team and we’ll do our best to make this possible.

Once your brand new car or van is delivered please thoroughly inspect the vehicle to check everything is correct and without damage before signing the vehicle acceptance note.

If you would like to discuss the leasing process with our customer team please call 02920 099033 or email hello@inter-lease.co.uk